Frequently Asked Questions

Everything you need to know about shopping with liGo

How long will it take for my order to arrive?

We offer several shipping options. Standard delivery typically takes 2-3 working days, while our Next Day Delivery service ensures your order arrives the following working day if placed before 2pm.

What is your return policy?

We offer a 14-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.

Do my products come with a warranty?

Yes, all electronics and hardware sold on liGo.co.uk come with a minimum 12-month manufacturer warranty to protect against any technical defects.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also complete your purchase securely using PayPal or Klarna for interest-free installments.

Can I track my order once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the courier's website so you can monitor its progress.

Do you offer technical support for the products you sell?

Yes, our UK-based customer service team is available via phone or email to assist you with any setup queries or technical troubleshooting for your new devices.