Returns & Exchanges

At liGo, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for a full refund or exchange. Simply ensure the item is in its original condition and packaging to qualify for a hassle-free return process.

Return Process

• 1.
  Initiate Your Return

  Log in to your liGo account or visit our online returns portal with your order number and email address to request a Return Merchandise Authorization (RMA).

• 2.
  Pack Your Item

  Securely package the product in its original box, including all accessories, manuals, and a copy of your return authorization form to ensure quick processing.

• 3.
  Ship the Package

  Affix the provided return shipping label to your parcel and drop it off at your nearest designated courier point or local Post Office.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund or dispatch your exchange within 3-5 working days.